Lauren Conway

Lauren Conway

Executive Director

Lauren Conway has been a strategic player for both Pivot Point and Beauty Changes Lives in driving the Annual BCL Experience. Joining the Beauty Changes Lives team in November of 2017 was a natural progression. A beauty industry native, she started her career as a hairstylist before spending two years as a Business Manager for Lancôme and eventually finding her home at Pivot Point International. In her nine years at Pivot Point, Lauren held progressive leadership roles within the Academy, Domestic Sales and Marketing divisions. This well-rounded background gives Lauren a unique perspective that she brings to her position at the Foundation. As Executive Director, Lauren is committed to ensuring the sustainability of the Foundation, in both a funding and administrative capacity.

Susan Miller

Susan Miller

Media Relations

Susan Miller manages Beauty Changes Lives’ media relations. For more than 20 years, Susan has worked with non-profit, business-to-business and business-to-consumer organizations to craft meaningful messages aligned with their target audiences. In addition to consulting on strategy and message development, Susan enjoys helping leaders effectively deliver their messages in a manner that resonates with key constituents. She is a graduate of Purdue University and lives near Indianapolis. Susan may be contacted at smiller@5metacom.com.